Legal
Privacy Policy for MooseCRM
This Privacy Policy explains how MooseCRM collects, uses, stores, protects, and discloses information when you use our website, CRM platform, landing pages, forms, automations, integrations, and related services.
Quick Summary
How MooseCRM handles data
1. Overview
This Privacy Policy applies to MooseCRM and related services, including our website, CRM platform, lead capture tools, automation features, landing pages, forms, integrations, and communications.
By using MooseCRM, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Information You Provide
- Name, email address, phone number, company name, and account details
- Billing and payment information
- Lead, contact, and customer data uploaded or entered into MooseCRM
- Messages, feedback, and support requests you send to us
Information Collected Automatically
- IP address, browser type, device details, and operating system
- Usage data, visited pages, features used, and referring URLs
- Cookies, analytics data, and similar tracking technologies
- Logs, diagnostics, and security-related technical information
Information from Integrations
If you connect third-party tools such as email providers, calendars, telephony providers, advertising platforms, payment processors, or other software, we may receive account information, contact data, message metadata, activity records, and related information required to provide platform features.
3. How We Use Information
- Provide, operate, maintain, and improve MooseCRM
- Create and manage user accounts, subscriptions, and services
- Process billing, invoices, and service-related communications
- Enable CRM workflows, automation, reporting, and integrations
- Respond to support inquiries, requests, and feedback
- Send service updates, product notices, and security alerts
- Monitor usage, troubleshoot issues, and prevent fraud or misuse
- Comply with legal obligations and enforce our agreements
5. Data Retention
We retain personal information for as long as reasonably necessary to provide services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and applicable legal requirements.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your information may be stored and processed in countries other than your own. By using MooseCRM, you understand that your information may be transferred to and processed in jurisdictions with data protection laws that may differ from those in your location.
8. Your Rights and Choices
Depending on your location and applicable law, you may have rights to:
To exercise your rights, please contact us using the contact details below.
9. Children's Privacy
MooseCRM is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.
10. Third-Party Services
Our services may contain links to third-party websites, software, and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date on this page. Continued use of MooseCRM after an update becomes effective means you accept the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or how MooseCRM handles data, please contact us.