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Yes, absolutely! You can start on the Free plan with zero risk and no credit card required. You get a fully functional website, landing pages, QR code registration, and standard CRM tools. When you are ready for autonomous AI follow-ups, automated SMS/email cadences, and video generation, you can upgrade seamlessly in one click.

AI tokens are used when our autonomous digital staff performs intelligent tasks for you—such as conducting inbound or outbound phone calls, conversing with leads over 2-way SMS, generating social media videos and marketing copy, and performing deep pipeline audits. Each plan provides dedicated monthly AI tokens per user seat, PLUS a generous company base token pool credited to the company account. Company administrators receive both (e.g. Starter owner gets 8,000 base + 2,000 seat = 10,000 tokens/mo total; Team & Brokerage owner gets 10,000 base + 2,500 seat = 12,500 tokens/mo total). Additional tokens can be topped up anytime directly in billing settings.

MooseCRM does not charge hidden platform surcharges for MLS IDX connectivity. We provide direct live integration with Toronto MLS (TRREB / PropTx), and support other Canadian and North American real estate board feeds upon request during onboarding. Note: MooseCRM does not sell or license MLS listing data; licensed agents and brokerages obtain required data access approval from their local board, after which our team connects the live feed.

Yes! All plans—including the Free plan—allow you to point your personal custom domain (e.g., yourname.com or yourteamrealestate.ca) directly to your MooseCRM website with automated free SSL certificates and high-speed global CDN delivery.

Yes. MooseCRM has a built-in one-click CSV customer import tool with intelligent column auto-mapping. You can transfer all your contacts, notes, tags, phone numbers, and past interactions into MooseCRM in under 2 minutes.

Yes, there are no long-term contracts or cancellation penalties on any plans. All subscriptions are billed on a flexible monthly basis, and you can upgrade, downgrade, or cancel at any time directly in your account billing settings.

All prices are billed in Canadian Dollars (CAD). If you pay with a Canadian debit or credit card, you are billed directly in CAD with zero foreign transaction fees. For US and international customers, payments are processed in CAD and converted by your credit card issuer at current exchange rates (~$0.73 USD per $1 CAD), making MooseCRM exceptionally high-value compared to US-dollar tools.