Legal
Terms of Service for MooseCRM
These Terms of Service govern your access to and use of MooseCRM, including our website, CRM platform, forms, automations, integrations, landing pages, and related services.
Quick Summary
Using MooseCRM
1. Overview
These Terms of Service form a legal agreement between you and MooseCRM regarding your use of our platform and related services.
By accessing or using MooseCRM, you agree to be bound by these Terms. If you do not agree, do not use the service.
2. Eligibility
You may use MooseCRM only if you are legally capable of entering into a binding agreement and are using the service in compliance with applicable laws and regulations. If you use MooseCRM on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
3. Accounts and Access
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activity occurring under your account and any sub-accounts or team users you authorize.
- You agree to provide accurate, current, and complete account information.
- You must promptly notify MooseCRM of any unauthorized use or security breach involving your account.
4. Acceptable Use
You agree not to misuse MooseCRM. This includes, without limitation:
- Using the service for unlawful, fraudulent, deceptive, or abusive activities
- Sending spam, unauthorized communications, or content that violates applicable law
- Attempting to interfere with platform security, performance, or availability
- Reverse engineering, copying, scraping, or exploiting the service beyond permitted use
- Using MooseCRM to infringe intellectual property, privacy, publicity, or other legal rights
5. Customer Data and Content
You retain ownership of the data, content, and materials you upload, submit, or manage through MooseCRM.
You grant MooseCRM a limited right to host, process, transmit, and use your data as necessary to provide, secure, and improve the service.
You are responsible for ensuring that you have the necessary rights, permissions, notices, and consents for any data you collect, store, or process through MooseCRM.
6. Fees and Payments
Billing
Paid subscriptions may be billed monthly, yearly, or under a custom agreement. You authorize MooseCRM or its payment providers to charge the applicable fees, taxes, and other charges.
Renewals and Cancellation
Unless otherwise stated, subscriptions renew automatically at the end of each billing cycle until canceled. Fees already paid are generally non-refundable unless required by law or stated otherwise in writing.
7. Intellectual Property
MooseCRM and its related software, branding, designs, content, features, and technology are owned by MooseCRM or its licensors and are protected by intellectual property laws. Except for the limited right to use the service under these Terms, no rights are granted to you by implication or otherwise.
8. Service Availability
We may update, modify, suspend, or discontinue any part of MooseCRM at any time. We aim to maintain reliable service, but we do not guarantee uninterrupted or error-free operation. Maintenance, third-party failures, internet issues, or other events may affect service availability.
9. Suspension and Termination
We may suspend or terminate your access to MooseCRM if you violate these Terms, create legal or security risk, fail to pay required fees, or misuse the platform.
You may stop using the service at any time, subject to any active billing commitments or applicable contract terms.
10. Disclaimers
To the maximum extent permitted by law, MooseCRM is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, MooseCRM and its affiliates, officers, directors, employees, partners, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the service. Any total liability shall be limited to the amount you paid to MooseCRM for the service during the 12 months preceding the event giving rise to the claim, unless applicable law requires otherwise.
12. Indemnification
You agree to defend, indemnify, and hold harmless MooseCRM and its affiliates, personnel, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of or related to your use of the service, your content or data, your violation of these Terms, or your violation of applicable law or third-party rights.
13. Changes to These Terms
We may revise these Terms from time to time. When we do, we will update the “Last Updated” date on this page. Your continued use of MooseCRM after revised Terms become effective constitutes your acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms of Service, please contact MooseCRM.